Privacy Policy

WebTotem is committed to protecting the privacy of visitors of the WebTotem website, individuals who register to use the products and services, and business partners. This Privacy Notice (“Privacy Notice” or “Notice”) describes our privacy practices in relation to the use of WebTotem website, its software, services, solutions, tools, and related applications, services, and programs, offered by WebTotem (the “Services”) as well as your choices regarding use, access and correction of personal data.

GDPR Statement: The EU General Data Protection Regulation (GDPR), enforceable as of May 25, 2018, imposes additional requirements upon companies to strengthen the security around and enhance the protection of personal data of EU residents. WebTotem has a dedicated, cross-functional team overseeing WebTotem's GDPR readiness.

Privacy Notice: WebTotem is committed to protecting the privacy of those involved in its business. This Privacy Notice is meant to help you understand, among other things, what personal data we collect, why we collect it, and what we do with it.

Cookie Policy: This Cookie Policy addresses how we use cookies when you visit WebTotem. We want to be clear about how we collect and use data related to you via cookies.

PRIVACY NOTICE

Last updated: June 25, 2018

WebTotem LLC are committed to protecting the privacy of visitors of the WebTotem website, individuals who register to use the products and services, and business partners (“Customers”). This Privacy Notice (“Privacy Notice” or “Notice”) describes our privacy practices in relation to the use of WebTotem website, its software, services, solutions, tools, and related applications, services, and programs, offered by WebTotem (the “Services”) as well as your choices regarding use, access and correction of personal data.

This Privacy Notice describes how we collect, use, disclose and otherwise process personal data collected related to our Services and otherwise in the course of our business activities, including the information practices of the websites that link to this Privacy Notice (“Sites”).

This Privacy Notice does not apply to information collected about WebTotem employees, applicants, or other personnel.

Customer Owned Data

As a provider of Services, we may receive, process or store certain information, including personal information, on behalf of our Customers. All such information (“Customer Data”) is owned and controlled by our Customers, who are the data controllers for such information with respect to internal data protection law. Customer Data may include information from the end points and other systems, tools or devices. It may also include event logs, end user information such as email address and other data where relevant to a support or service request. WebTotem is a data processor for Customer Data. This means that WebTotem processes Customer Data on the basis of instructions from our Customers.

Data Relating to Our Customers and Users of Our Site

WebTotem collects information as part of its normal business operations and in the administration of its relationship with Customers, which may include personal data.

Business Contact and Customer Relationship Management. We collect and maintain information about our Customers, which may include e-mail address.

Data Submitted on Sites. In order to access or use certain portions of the Site, to enjoy the full functionality of the Site, or to conduct or seek to conduct business with us, you may be prompted to provide certain personal data to us, including in the following ways:

  • by filling in forms (for example, a “Contact Us” form) on our Site or at a trade show or anywhere else we conduct business;
  • by downloading or accessing the WebTotem Services;
  • by downloading documentation from our Site;
  • by subscribing to newsletters or other communications; or
  • by corresponding with us by phone, e-mail or otherwise using our contact details.

Typically, the personal data you give us may include name and email address, and any personal details required to resolve any enquiries or complaints.

Customer Support and Service. When Customers contact us for support or other customer service requests, we maintain support tickets and other records related to the requests, including any information provided by Customers related to such support or service requests.

Usage Details. We collect information about Customers’ usage of our Services, including email address. We do not collect usage details about Customer end users.

Other Data. WebTotem collects, uses and maintains certain data related to its business and the Services it provides to Customers, which is not personal data; this privacy notice does not restrict our use and processing of such data.

Cookies

Our Site use cookies. More information about our use of cookies can be found in our cookie policy at link

Other Disclosures

Law Enforcement or National Security. In accordance with our legal obligations, we may also transfer Customer Data, subject to a lawful request, to public authorities for law enforcement or national security purposes.

Additional Disclosures. We may also disclose Customer Data (including any personal data), where otherwise required by law.

Business Transfers. We may share personal data with third parties in connection with potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case personal data held by us about our users may be one of the transferred assets.

Just-in-Time Disclosures. Additional disclosures or information about processing of personal data related to specific websites, mobile applications, products, services, or programs may be provided to you. These may supplement and/or clarify WebTotem privacy practices in specific circumstances and provide you with additional choices as to how WebTotem may process your personal data.

Security

WebTotem aims to safeguard and protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss, and WebTotem utilizes and maintains certain reasonable processes, systems, and technologies to do so. However, you acknowledge that no environment is completely secure or error-free, and that these processes, systems, and technologies utilized and maintained by WebTotem are subject to compromise. Accordingly, we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Retention of Your Personal Data

We apply a general rule of keeping personal data only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances, we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.

In specific circumstances, we may also retain your personal data for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

Contact Information

If you have any questions in relation to this Notice, please contact us atinfo@wtotem.com